Wade Summerlin outlining the details of the Cleaveland Price PAD Motor Operator to help meet the demands of Duke Energy.

Chris Rogers demonstrating how to adjust the geared hand crank on a Cleaveland Price unitized switch installed by a Duke Transmission Training Class in Shelbyville Indiana.

Jim Cooke introducing a new Cleaveland Price Motorized Inline Transmission Switch to Duke Energy Progress.

Wade Summerlin speaking with guest at the Florida Safety Day

Wade Summerlin conducting a safety demo for the City of Statesville.

Wade Summerlin demonstrating the Sherman + Reilly PLW-200 to Duke Energy in Raleigh, NC.

Mike Pridmore and John Cooke teaching pole climbing and bucket truck safety with Buckingham

John, Mike, and Jason conducting training at CEEUS Day.

“Jonathan Singleton demonstrating the proper use of Buckingham’s ‘Bucket Self Rescue’ kit with a utility contractor in Florida.”

The Utility Service Agency, Inc. (USA) is a manufacturers' representative company for the electric utility industry. We specialize in tools and materials for the transmission, substation, distribution, and lighting markets and represent approximately 25 manufacturers for the Carolinas, Florida, Virginia, West Virginia, Maryland, Delaware, and Southern New Jersey. With the expansion of Duke Energy into Florida and the Midwest, we’ve become the single point of contact for many of our principals and actively support those regions.

“Utility Service Agency, Inc. is a valued partner in our effort to live up to our mission and vision for our member-owners. The staff at U. S. A., Inc. are very knowledgeable in the products they offer, provide professional service at all levels of the company, and have a friendly manner in which they interact with our organization.”

— George Stamper, Manager, Engineering Roanoke EMC

Our Mission

To make electric power transmission, fiber, and distribution systems safer, more reliable, and more efficient. By applying our technical knowledge, experience, and relationships, we strive to improve the working experience for our customers and principals.

png — Manufacturers we Represent

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Our vision

Align ourselves with quality manufacturers who share the same cultures and philosophies
Technically know our products and how they fit with our customers’ applications
Take a “hands-on” approach to best understand the customers’ needs and challenges
Foster long-term relationships of trust and confidence
Develop and provide complete solutions that include hands-on demonstrations, training, and field support
Be forward-thinking by consistently exploring improvements through new and emerging technologies
Maintain clear and open communications, both internally and externally
Be passionate and have fun

Order Tracking

Our proprietary quote and order management system coupled with our experienced inside sales staff are consistently praised by manufacturers, distributors, and end-users. We manage the quote and order process from start to finish.

Customer Service

The USA is very involved with in-field teaching, classroom teaching, and product demonstrations. We own and maintain ten technical trailers for demonstration and training purposes. Our promotion of a product is based on the successful theory of “hands-on” demonstrations, education, active follow-up, and service to the product – past, present, and future.